Our process: from a blank page to a ringing phone
You do the work. We build everything that gets customers to your door.
Eight stages, in order
Each stage builds on the one before. Scroll through to see what we build, and what you see when it is done.
We check that your market is open
Before anything is built, we look at your trade and your service area. With lead services, one company holds a trade in a market, so we confirm yours is open and tell you honestly if it is not.
We check that one company holds your trade in your market. If yours is open, we tell you. If not, we say so.
We build your website
A site built around your trade and your service area, with pages for each service and each place you work. It is written around the words customers search for and designed to turn a visitor into a call.
- Call button
- What you do
- Reviews
- Each service
- Written for search
- Clear next step
- Each town you serve
- Map of your area
- Local proof
- Name and phone
- What you need
- Goes to your CRM
Four kinds of pages, each built around the words customers search and designed for phones.
We set up your Google profile
Your Google Business Profile is created or claimed and fully set up: the right categories, services and service area, photos, a clear description of your work, and a review link ready to send.
- Right categories and services
- Service area set
- Photos and description added
- Review link ready to send
Your profile, as customers see it on the map, with what we set up beside it.
We connect your calls and requests
Every request from your website lands in your CRM, and you follow up from your phone. With lead services, calls are tracked by source and callers you could not answer get an instant text.
- Website request
- Phone call
- Missed call
Your phone
Every way a customer reaches you ends up in one place on your phone.
We start the lead flow
We run your Google search ads and Local Services Ads, and build your free search presence so exclusive organic leads come to your company alone.
Three ways customers find you, all ending in a call that is yours alone.
We keep everything healthy
We care for your Google profile by adding photos, answering reviews and watching for changes from Google, and we handle a suspension if one happens. New blog articles and answers to common questions keep your site fresh.
What care looks like: small jobs handled before they turn into problems.
We report and adjust
Reports show each call, what the customer wanted and which source sent it. Spam, wrong numbers, repeats and out-of-area calls are credited back, and we adjust where the calls come from.
Calls by source
Illustration of a report. Yours shows the calls to your business, what each customer wanted and where it came from.
We grow with you
As your crew grows, so does your service.
- One market
- More areas
- Your metro
- A bigger managed ad budget
As your crew grows, your service reaches more of your market.
Which of the eight stages come with your service? See next.
What to ask before you choose a lead company
Not every company that sells leads works the same way. These six questions help you compare them.
Is every lead exclusive?
Ask who else receives the lead. When one company holds a trade in a market, no one else races you to the phone.
Are calls tracked?
You should see every call, what the customer wanted and what turned into a booked job.
What comes with each lead?
The job, the address and the way to reach the customer save you from calling blind.
Is the lead inside my service area?
You should only get calls from the places you work.
What happens with a bad lead?
Spam, wrong numbers and repeats should be credited, with a simple way to report them.
How does the company find customers?
Ask how it works to put you on page one of Google, and whether it covers your state or province.
Still weighing it? These answers cover what people ask most.
What we ask of you
Great leads need a business that is ready to answer. These are the four things that make the biggest difference.
Answer the phone
A call answered is a job booked. When you cannot answer, the instant text keeps the customer with you.
Share your best work
Photos of finished jobs help your website and your Google profile show customers what you do.
Send your review link
Every happy customer is a chance for the next customer to trust you before they call.
Tell us the work you want
We point your ads and pages at the jobs that pay best for your crew.
One more thing worth knowing: how we protect the profile that carries your calls.
We protect your Google profile
Your Google profile is where many customers meet you, so we treat it carefully. It gets hands-on care, and if Google suspends it, we handle the fix.
What care looks like: small jobs handled before they turn into problems.
- Care that keeps it strongWe add photos, answer reviews and keep your details accurate.
- We watch for changes from GoogleWhen Google suggests a change to your listing, we review it so nothing slips in unnoticed.
- Suspension help, if it happensReinstatement help is available on every service, and lead services get a lower member rate.
That is the full process. Questions come next.
Our process: questions answered
What is the Page One Calls process?
What does Page One Calls need from me to get started?
How is my website built?
Who sets up my Google Business Profile?
What happens if my Google profile is suspended?
How do you track my calls?
Do you run my Google Ads for me?
What do I do when a lead comes in?
How is this different from a marketplace?
Is there a long-term contract?
Does Page One Calls guarantee rankings or jobs?
Ready? Start with your trade and your market.
Start the process for your trade and your market
Tell us your trade and where you work. We will check that your market is open and tell you honestly if we are the right fit.
Lead services hold one company per trade and area. If yours is open, we will tell you.
- No long contracts
- Leads that are yours alone
- Honest about what we do and do not do
Got it!
Thanks! We will reach out.
